Title |
Examining the Effects of Rephrasing User Input on Two Mobile Spoken Language Systems |
Authors |
Nikos Tsourakis, Agnes Lisowska, Manny Rayner and Pierrette Bouillon |
Abstract |
During the construction of a spoken dialogue system much effort is spent on improving the quality of speech recognition as possible. However, even if an application perfectly recognizes the input, its understanding may be far from what the user originally meant. The user should be informed about what the system actually understood so that an error will not have a negative impact in the later stages of the dialogue. One important aspect that this work tries to address is the effect of presenting the systems understanding during interaction with users. We argue that for specific kinds of applications its important to confirm the understanding of the system before obtaining the output. In this way the user can avoid misconceptions and problems occurring in the dialogue flow and he can enhance his confidence in the system. Nevertheless this has an impact on the interaction, as the mental workload increases, and the users behavior may adapt to the systems coverage. We focus on two applications that implement the notion of rephrasing users input in a different way. Our study took place among 14 subjects that used both systems on a Nokia N810 Internet Tablet. |
Topics |
Dialogue, Speech Recognition/Understanding |
Full paper |
Examining the Effects of Rephrasing User Input on Two Mobile Spoken Language Systems |
Slides |
- |
Bibtex |
@InProceedings{TSOURAKIS10.220,
author = {Nikos Tsourakis and Agnes Lisowska and Manny Rayner and Pierrette Bouillon}, title = {Examining the Effects of Rephrasing User Input on Two Mobile Spoken Language Systems}, booktitle = {Proceedings of the Seventh International Conference on Language Resources and Evaluation (LREC'10)}, year = {2010}, month = {may}, date = {19-21}, address = {Valletta, Malta}, editor = {Nicoletta Calzolari (Conference Chair) and Khalid Choukri and Bente Maegaard and Joseph Mariani and Jan Odijk and Stelios Piperidis and Mike Rosner and Daniel Tapias}, publisher = {European Language Resources Association (ELRA)}, isbn = {2-9517408-6-7}, language = {english} } |