In this article, we present the RATP-DECODA Corpus which is composed by a set of 67 hours of speech from telephone conversations of a Customer Care Service (CCS). This corpus is already available on line at http://sldr.org/sldr000847/fr in its first version. However, many enhancements have been made in order to allow the development of automatic techniques to transcript conversations and to capture their meaning. These enhancements fall into two categories: firstly, we have increased the size of the corpus with manual transcriptions from a new operational day; secondly we have added new linguistic annotations to the whole corpus (either manually or through an automatic processing) in order to perform various linguistic tasks from syntactic and semantic parsing to dialog act tagging and dialog summarization.
@InProceedings{LAILLER16.474,
author = {Carole Lailler and Anaïs Landeau and Frédéric Béchet and Yannick Estève and Paul Deléglise}, title = {Enhancing The RATP-DECODA Corpus With Linguistic Annotations For Performing A Large Range Of NLP Tasks}, booktitle = {Proceedings of the Tenth International Conference on Language Resources and Evaluation (LREC 2016)}, year = {2016}, month = {may}, date = {23-28}, location = {Portorož, Slovenia}, editor = {Nicoletta Calzolari (Conference Chair) and Khalid Choukri and Thierry Declerck and Sara Goggi and Marko Grobelnik and Bente Maegaard and Joseph Mariani and Helene Mazo and Asuncion Moreno and Jan Odijk and Stelios Piperidis}, publisher = {European Language Resources Association (ELRA)}, address = {Paris, France}, isbn = {978-2-9517408-9-1}, language = {english} }
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